When is it best to reserve rental items?
All of our items are either upcycled or handcrafted by Rustic Drift. With that said, these items are truly unique and their quantities are limited. We recommend reserving everything 6-12 months in advance to ensure our rental items are available for your scheduled event date.
Is there a minimum order requirement?
Yes. The minimum order requirements are as follows: < 25 miles = $250, 26-50 miles = $1,000, 50+ miles = $1,500+ (contact for more information). Please note that these order requirements do not include delivery and labor fees or sales tax. Those will be provided separately with your final quote. There is no minimum order requirement on pickups, however we require an additional mandatory 10% damage waiver on these rental items. All pickup orders are at the discretion of Rustic Drift and may be subject to approval.
Is a deposit required?
Yes. We require a 50% non-refundable deposit along with a signed rental agreement and credit card on file to reserve rental items for your scheduled event date. Your scheduled event date is not reserved until we have your deposit in hand.
When do I pay the remaining balance on my rental agreement?
One week prior to your scheduled event date.
Uh-oh....something broke. Now what?
Accidents happen and we understand that. We recommend that our clients accept a 10% damage waiver to cover all rental items. You may choose to pass on the damage waiver; however, if any Rustic Drift items are returned damaged or broken we will charge the credit card on file three times the rental rate in order to repair the item(s). If any Rustic Drift rental items are not returned or are stolen we will charge the credit card on file ten times the rental rate in order to replace the item(s).
Would you be interested in providing your rental items for a styled shoot?
Yes. We are very open to doing several styled shoots per year. Send us a detailed vision of the shoot, a list of any of the other vendors that will be participating, some of our items you are interested in using and we’ll see if your opportunity is a good fit for Rustic Drift.
Do you have a showroom or storefront?
Not yet, but big plans are ahead for Rustic Drift. We are happy to pull out some items that you would like to see in person. Email us to set up an appointment.
What if I change my mind on an item?
You have until one month prior to your scheduled event date to make changes to your order without a penalty.
What does delivery cost?
Delivery and set up pricing is dependent on your venue location as well as the size of your order. Prices will start at a minimum of $150.
Can you make my stuff look pretty the date of the event?
Yes. No problem. We charge a styling fee of $75/hour to help make everything look blog-worthy the day of your event.